At pr98, we believe gaming should always be fun, never a source of financial stress or personal harm. Whether you are betting on a PSL match from Karachi or spinning slots from Lahore, pr98's responsible gaming framework is here to keep your experience safe, controlled, and enjoyable — on your terms.
pr98 takes responsible gaming seriously — not just as a regulatory requirement, but as a genuine commitment to the wellbeing of every player on the platform.
Every pr98 account goes through a mandatory Know Your Customer (KYC) verification process. Players must submit valid identity documents — such as a CNIC — to confirm they are 21 years of age or older. Accounts that fail age verification are suspended immediately, and any deposited funds are returned to the original payment method.
Players can set daily, weekly, or monthly deposit and loss limits directly from their pr98 account settings. Once a limit is reached, no further deposits or play is permitted until the limit period resets. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period to prevent impulsive decisions.
Long gaming sessions can erode judgement and make it hard to track spending. pr98 lets you set maximum session durations. When your session limit is reached, you are automatically logged out. Reality check pop-ups can also be enabled — these appear at intervals of your choosing to remind you how long you have been playing and how much you have spent.
Need a short break from gaming? pr98's Take a Break feature lets you temporarily suspend your account for a period of 24 hours, 7 days, or 30 days. During a break, you cannot deposit, place bets, or access any gaming content. The break cannot be ended early — this is by design, to give you a genuine pause.
For players who feel their gambling has become a problem, pr98 offers a formal self-exclusion option. Self-exclusion can be applied for periods of 6 months, 1 year, 5 years, or permanently. Once activated, your account is immediately blocked and cannot be reopened for the duration of the exclusion. pr98 will also suppress all marketing communications to you.
pr98's customer support team is available around the clock, every day of the year. If a support agent identifies signs of problem gambling during a conversation — or if you reach out directly for help — they are trained to provide sympathetic guidance and can initiate responsible gaming restrictions on your behalf immediately, without any waiting period.
Problem gambling does not always look dramatic from the outside. It can creep up gradually — especially in a fast-paced platform environment where deposits are instant and games are always available. pr98 encourages all players to regularly check in with themselves and be honest about their relationship with gaming.
If several of the warning signs on the right feel familiar, it may be worth taking a break or reaching out to pr98 support. There is no shame in asking for help — recognising the issue early is the single most effective thing you can do.
If you are in crisis: Please contact pr98 support immediately at [email protected] to activate self-exclusion. Your account can be blocked within minutes.
This is not a clinical test — but if you find yourself answering "yes" to three or more of these questions, it is worth having an honest conversation with yourself about your gaming habits, and considering using one of pr98's responsible gaming tools.
Read each question carefully. Be honest with yourself — this assessment is private and for your benefit only.
Three or more "yes" answers? Consider setting deposit limits or activating a Take a Break period via your pr98 account settings. If you need immediate support, contact pr98 at [email protected].
All tools are available directly from your pr98 account settings. Some tools can also be activated by contacting support.
| Tool | What It Does | Available Periods | How to Activate | Availability |
|---|---|---|---|---|
| Deposit Limit | Caps the total amount you can deposit in a given period | Daily / Weekly / Monthly | Account Settings → Limits | Self-Service |
| Loss Limit | Stops play once your net losses reach the set amount | Daily / Weekly / Monthly | Account Settings → Limits | Self-Service |
| Wager Limit | Limits total bet amounts regardless of win/loss outcome | Daily / Weekly / Monthly | Account Settings → Limits | Self-Service |
| Session Time Limit | Automatically logs you out after a set gaming session length | 30 min / 1hr / 2hr / Custom | Account Settings → Session | Self-Service |
| Reality Check | Pop-up reminders showing session time and spending at set intervals | Every 15 / 30 / 60 min | Account Settings → Session | Self-Service |
| Take a Break | Temporary full account suspension — no deposits or play during break | 24hr / 7 days / 30 days | Account Settings → Break | Self-Service |
| Self-Exclusion | Formal exclusion — account blocked for minimum period, cannot be reversed early | 6mo / 1yr / 5yr / Permanent | Account Settings or via Support | Self / Support |
| Marketing Opt-Out | Suppresses all promotional SMS and email communications from pr98 | Indefinite | Account Settings → Comms | Self-Service |
Self-exclusion is the most powerful responsible gaming tool available on pr98. It formally blocks your account for a fixed minimum period and cannot be reversed by anyone — including pr98 support — until the exclusion period has fully elapsed. If you need this tool, here is how to use it.
Once self-exclusion is activated, pr98 will also suppress all marketing communications and will not send you any promotional offers for the duration of the exclusion period.
Need immediate help? Contact pr98 support at [email protected] and request self-exclusion. Support agents can action this within minutes — you do not need to go through your account settings if you are in crisis.
Visit pr98 and log in to your player account using your registered Pakistani mobile number or email address and your password. Make sure you are on the correct pr98 website before entering your credentials.
From your account dashboard, go to Account Settings and select the "Responsible Gaming" or "Player Protection" section. All self-management tools are grouped in this area for easy access.
Click on "Self-Exclusion" and choose your preferred exclusion period — 6 months, 1 year, 5 years, or permanent. Think carefully before selecting a period. A permanent exclusion cannot be reversed under any circumstances.
pr98 will ask you to confirm your decision via a verification step — typically a confirmation sent to your registered email or mobile number. This extra step is a deliberate safeguard against accidental activation.
As soon as you confirm, your pr98 account is blocked. You will not be able to deposit, play, or access any gaming content for the duration of the exclusion. Any pending withdrawals will still be processed to your original payment method.
Self-exclusion is a strong first step, but pr98 encourages players who are struggling to also seek independent professional support. Talk to someone you trust, or reach out to pr98 support for guidance on additional resources available to players in Pakistan.
pr98 operates under an international gaming license that mandates a comprehensive responsible gaming framework. This framework is not optional — it is a condition of pr98's license to operate, and pr98 takes these obligations seriously. The framework covers player age verification, self-exclusion, deposit limits, player monitoring, staff training, and mandatory responsible gaming messaging across the platform.
pr98 employs responsible gaming monitoring systems that flag accounts showing patterns consistent with problem gambling — such as unusually long sessions, repeated maximum deposits within short periods, or chat interactions that suggest distress. Where such patterns are identified, pr98's responsible gaming team may reach out proactively to check on the player's wellbeing and offer assistance.
Player protection is built into pr98's product design. Game interfaces include visible session timers and balance displays. Promotional materials always carry 21+ age restriction notices. And new players are presented with responsible gaming information during the registration process, not buried in the Terms & Conditions.
It is not uncommon for a family member, spouse, or close friend to notice signs of problem gambling before the individual themselves acknowledges it. If you are concerned about someone in your family or social circle — whether in Islamabad, Faisalabad, or anywhere across Pakistan — pr98's support team is available to discuss options and guide you through the steps you can take to help.
While pr98 cannot close or restrict an account at a third party's request without the account holder's consent (for privacy and security reasons), our support team can provide guidance on how to approach the conversation, what options the account holder has available, and how to access independent support services.
Parental Controls: If you share a device with children, pr98 strongly recommends enabling parental control software on that device to prevent underage access to gaming platforms. This is a separate layer of protection in addition to pr98's own age verification process.
pr98 is also committed to never targeting advertising or promotional content at individuals who have self-excluded, who have set deposit limits, or who have been flagged through our responsible gaming monitoring systems. Player wellbeing always takes priority over revenue generation at pr98.
If you are playing within your means and having fun, pr98 is here to make that experience as entertaining as possible — PSL cricket betting, live casino, slots, Teen Patti 20-20, and more. If you ever feel things are getting out of hand, our responsible gaming tools and 24/7 support team are always just a click away. You are in control.